Privacy Policy

Last updated: December 2024

1. Introduction

Dreaming Print Solutions Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact details (email, phone number, address)
  • Organisation name and job title
  • Information you provide in enquiry forms
  • Communication preferences

Technical Information

We automatically collect certain technical information, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes
  • Process and fulfil orders
  • Send you relevant communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (e.g., email services)
  • Professional advisers (lawyers, accountants)
  • Government authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the OAIC

7. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings.

8. Third-Party Services

Our website may use the following third-party services:

  • Vercel (hosting and analytics)
  • Resend (email delivery)

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: benlong@dreamingprintsolutions.com.au
  • Phone: 0459 088 771